Tuesday, June 23, 2009

Self Checkout

I had to complain about this tonight so as to avoid the risk of not over exaggerating.

God forbid I wake up tomorrow and brush off the entire experience I had at the Walmart self checkout this evening as just mildly irritating. The time is ripe to delve into what I view more and more as a rhetorical question: Why the fuck are fucking people so fucking awful at fucking self checkout?

The woman in front of me must have been fresh off the boat from the 16th century, lost at sea for centuries only hundreds and hundreds of years later to find safe port outside of the Mesa Walmart where she could barter and trade her collective treasures from the voyage for bushels upon bushels of instant lunch Ramen packs that she can't find the fucking barcode on to scan. I swear to christ this lady had never seen a machine before. She stood in front of the machine with the 'START' button glaring back in her face while frantically trying to scan her assortment of unsatisfying cuisine. The Walmart employee running self checkout came over to assist this bitch literally four times over the duration of her 10-12 item purchase.

When this fucking idiot lady hit the home stretch of her purchase, I thought I'd be leaving Walmart in due time. But this fucking idiot lady saved the good fireworks for last -- to the tune of a plastic bag full of socks, as clearly when she'd be eating her soup this evening her feet would grow cold. She waved the bag in front of the scanner. No dice. I started an entire family and was about to see my kids off to college in the time it took her to register she could key in the item's PLU code instead. She keyed it in and failed. I just had my third grand kid. She keyed it in again and failed. I just retired and began working on my memoir. I'm positive what she was keying in rather was the price of her big bag of socks. At this point the Walmart employee running self checkout received her encore.

Using the self checkout immediately after her made me feel like a god damn genius.

2 comments:

Alecia said...

i concur with all the sentiments expressed in this post.

watching people self checkout is simply PAINFUL.

Bernd said...

The language used gives away an under-25 (or somebody who still hasn't learned how to express themselves without vulgarity).
I work in IT and would be a prime candidate to despair at people who are not quite as apt with anything with a microprocessor in it. However, I have learned to accept that there are people who have not had the (mis-)fortune to grow up tethered to gadgets (and who have forgotten how to interact with humans directly as a consequence). So if I see somebody struggling with technology, I feel more inclined to help (in the situation described that would also be for my own benefit), than just passively boil, go home, and then rant on a blog site which achieves nothing more than let of steam.